关于读者满意度的调查与分析--以肇庆学院图书馆为例
관우독자만의도적조사여분석--이조경학원도서관위례
The Survey and Analysis on on Readers ’ Satisfaction---Taking Zhaoqing Library as an Example
  • 万方数据
    科技情报开发与经济 과기정보개발여경제
    SCI/TECH INFORMATION DEVELOPMENT & ECONOMY
    2014年 13期 49-51 ,共3页

    李彦萍

    리언평

    图书馆%服务质量%读者满意度 圖書館%服務質量%讀者滿意度
    도서관%복무질량%독자만의도
    library%service quality%readers’ satisfaction
    以肇庆学院图书馆为例，基于读者满意度的调查结果，分析了影响读者满意度的内在原因，提出了改进措施。
    이조경학원도서관위례，기우독자만의도적조사결과，분석료영향독자만의도적내재원인，제출료개진조시。
    Taking Zhaoqing Library as an example, and based on the survey results of readers’satisfaction, this paper analyzes the underlying causes influencing readers’ satisfaction, and puts forward some improvement measures.
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